The Triple A standard for Fire Risk Assessments and post-FRA remedials
With our industry-leading assessments and integrated post-FRA remedial services, we make it easy for you to resolve your fire risks in the simplest, most effective and efficient way possible - with the peace of mind of knowing that all work has been completed to industry-leading standards.
For genuine protection of people & property, action is as important as assessment.
At Neo, our Type 1 and Type 3 Fire Risk Assessments are delivered to industry-leading standards by assessors with experience and expertise you can trust. For us, a Fire Risk Assessment is not just a tick-box exercise to complete and put in the cupboard. We believe that a property is only safe when risks have been properly assessed and obligations fully acted on, and that all starts with getting your Fire Risk Assessment right.
It’s also why our service doesn’t stop at the assessment. While many providers leave you unclear on your obligations and give little guidance on where to go next for remedials, we help you to easily resolve your fire risk. Our Triple A service gives you access to our group of industry-leading fire service providers, taking the hassle away from resolving any post-FRA obligations.
Why choose Neo and PTSG?
Neo’s Triple A approach ensures any remedial works from your Fire Risk Assessment are delivered in a simple and stress-free way, with any actions handled efficiently and with minimal disruption to your business operations and occupants.
As part of the PTSG Group, we can help to identify and prioritise your remedial requirements by connecting you with trusted, accredited contractors, simplifying the process from start to finish.
For businesses that want to go beyond compliance, we can help you to address any other issues or upgrades to and ensure your people and your property are always kept genuinely safe.
40
PTSG Fire Solutions provides more than 40 fire services for a range of sectors, from care homes to commercial property.
80
Properties serviced each week by our maintenance specialists
300,000+
Buildings under our expert care
25+
25+
Take our Triple A Fire Risk Assessment Quiz
Test your FRA knowledge with our six-question quiz. At the end of it, we’ll tell you what you got right, highlight any gaps in your knowledge, and give you all the relevant information to learn more about what makes an industry-leading Fire Risk Assessment and post-FRA remedial service.
For genuine protection of people & property, action is as important as assessment.
At Neo, our Type 1 and Type 3 Fire Risk Assessments are delivered to industry-leading standards by assessors with experience and expertise you can trust. For us, a Fire Risk Assessment is not just a tick-box exercise to complete and put in the cupboard. We believe that a property is only safe when risks have been properly assessed and obligations fully acted on, and that all starts with getting your Fire Risk Assessment right.
It’s also why our service doesn’t stop at the assessment. While many providers leave you unclear on your obligations and give little guidance on where to go next for remedials, we help you to easily resolve your fire risk. Our Triple A service gives you access to our group of industry-leading fire service providers, taking the hassle away from resolving any post-FRA obligations.
Fire doors are a common item needing attention in Fire Risk Assessments, often requiring maintenance or a full survey to ensure they meet the latest fire safety standards. At Neo, we have the experience and accreditations to make sure your fire doors are fully compliant, well-maintained, and properly managed. With our repairs-first approach, we also prioritise maintenance wherever possible, only recommending replacements when truly necessary.
Our Fire Door accreditations:
Damaged barriers, holes and gaps or poor documentation can compromise fire safety and compliance. We deliver surveys, fire-stopping, compartment line repairs, door upgrades, and certified documentation, all to the latest British Standards. We restore compartmentation integrity cost-effectively with one coordinated service, ensuring your building’s safety strategy works exactly as intended, giving you peace of mind that you’re protecting people and property.
Early detection saves lives. From standalone conventional systems to complex multi-site addressable networks, we ensure your fire detection system meets the latest standards—even in the most challenging environments. Where your assessment identifies the need for upgrades or new installations, we coordinate trusted, accredited specialists within the PTSG Group to deliver fully compliant, expertly maintained systems that protect occupants, property, and critical assets.
Effective prevention and suppression measures stop fires from starting and limit damage if they do. Supported by the PTSG group, we can provide tailored prevention plans or design, install or maintenance of suppression systems, from sprinklers and misting systems to extinguishers. Whatever your remedials requirements, we will ensure you have the right solution for your building and occupants.
Electrical faults are a major fire risk; in workplaces and commercial buildings, electrical issues are involved in the majority of incidents. Neo’s specialist partners deliver thorough inspection, testing, certification and maintenance of wiring, circuits, and fixed installations to British Standards across care homes, schools, universities, healthcare facilities, and housing portfolios.
Protecting your building from lightning strikes is essential to keeping people, property and vital systems safe. A Fire Risk Assessment may highlight the risk of fire or damage caused by direct or indirect strikes. By putting effective lightning protection in place, you reduce vulnerabilities, prevent disruption, and ensure your building remains safe, compliant and resilient against one of nature’s most powerful threats.
Our industry-leading remedial services
Assurance starts with your assessment
The quality of your Fire Risk Assessment depends entirely on the expertise and experience of the person conducting it.
Our fully insured, expert assessors have Institute of Fire Safety Managers or Institute of Fire Engineers credentials as a minimum. They’re fully independent, impartial and their integrity is built on giving you an unbiased evaluation of your premises.
From planning and discussing your site-specific requirements, to delivering your assessment, our experienced assessors may see things that others don’t due to their previous experiences and are therefore able to provide you with quality advice and assurance at every stage of the process.
Once on site, our assessor will share their findings as they walk the site with your nominated member of staff, giving you a clear understanding of your current position by highlighting any amends and potential remedial actions required as seen – so you already have a clear picture before the report arrives.
The right experience is critical
We believe that it's not enough for assessors to have only a Health & Safety background, the assessors need to have a proven fire background. Alongside having all relevant industry accreditations and memberships, some of our assessors also have a background serving within the fire and rescue service for many years, having experienced live situations which could have been avoided and therefore, giving them an invaluable perspective in identifying and reducing fire risk across a range of settings.
Specialist expertise across property types
No two buildings or the people that occupy them face the same fire safety challenges. From care homes housing the elderly, to schools or more commercial retail sites, the risks and responsibilities vary. We’ll always send the assessor with the most relevant experience to your site, ensuring your assessment accurately reflects the risks of your unique environment.
If you choose, our integrated remedials service can help you to quickly meet any obligations identified through your Fire Risk Assessment and organise works efficiently through a single point. Where urgent works are required or where it’s challenging to find suitable specialist suppliers, our Triple A service gives you access to our group of industry-leading fire service providers, ensuring any remedials are delivered to British Standards and, with our golden thread fire asset management portal, you’ll also get full visibility and control of your fire assets in the long-term.
Fire Doors
Fire doors are a common item needing attention in Fire Risk Assessments, often requiring maintenance or a full survey to ensure they meet the latest fire safety standards. At Neo, we have the experience and accreditations to make sure your fire doors are fully compliant, well-maintained, and properly managed. With our repairs-first approach, we also prioritise maintenance wherever possible, only recommending replacements when truly necessary.
Fire Compartmentation
Damaged barriers, holes and gaps or poor documentation can compromise fire safety and compliance. We deliver surveys, fire-stopping, compartment line repairs, door upgrades, and certified documentation, all to the latest British Standards. We restore compartmentation integrity cost-effectively with one coordinated service, ensuring your building’s safety strategy works exactly as intended, giving you peace of mind that you’re protecting people and property.
Post-FRA Remedial Services
Download our guides
We have created a suite of Guides covering Fire Risk Assessments, Fire Doors and Fire Compartmentation, to help you and your organisation fully understand fire risks and make more informed choices on the solutions that will enable you to protect your people and property most effectively.
They are freely available to download with no details required. Please don’t hesitate to get in touch if you have any questions.
In our FRA guide, we explain what a 'Triple A' fire risk assessment should deliver, helping you recognise high quality assessors, improve documentation and strengthen your organisation’s approach to building safety.
Explore the essentials of effective fire compartmentation, from identifying weaknesses to maintaining critical barriers. In this download, aimed at anyone responsible for building safety, we're giving clarity, confidence and a structured approach to compliance.
Focused on proactive fire door maintenance, this guide explains how expert inspections, timely repairs and strong record-keeping support safer buildings, clearer audit trails and confident compliance.
Why choose Neo?
Our Triple A approach makes fire safety compliance simple, efficient, and stress-free. From planning and completing your Fire Risk Assessment, to connecting you with trusted, industry-leading remedial providers, we work in partnership with you through the whole process.
With our independent, highly experienced assessors, digital tools and connected services, you can be assured that we’re able to assist with the fire risks identified during your assessment – a simple, efficient and effective solution for you.
We ensure any remedial works from your Fire Risk Assessment are delivered in a simple and stress-free way, with any actions handled efficiently and with minimal disruption to your business operations and occupants.
25+
Some of our independent, FRA assessors have more than 25 years' experience, giving you certainty of a high-quality inspection and advice.
9
Neo has 9 fire industry accreditations, so you can always be assured of an industry-leading service.
40
PTSG Fire Solutions provides more than 40 fire services for a range of sectors, from care homes to commercial property.
25+
25+
Yes, in accordance with the Regulatory Reform (Fire Safety) Order 2005, completing a fire risk assessment for your premises is a legal requirement if you are responsible for a building that is not a ‘single private dwelling’.
The Regulatory Reform (Fire Safety) Order 2005 states that you must have a "competent" person carrying out your fire risk assessment. The Home Office advises that, in choosing a fire risk assessor, preference be given to companies (which can include sole traders), that are certificated by a recognised third-party certification body, or to persons who are certificated as competent to carry out Fire Risk Assessments under a recognised certification scheme or are registered as such by a professional body.
Yes, the Responsible Person(s) can use the technical guides to carry out their own fire risk assessment, but, commonly, the Responsible Person(s) will engage the services of a consultant or another third party (‘a fire risk assessor’) to carry out the fire risk assessment(s) for their premises to ensure that they have employed a "competent person" to carry out the task.
When the report has been completed, the actions noted within must be addressed in line with the priority which the assessor has advised for each. We are also able to advise on post-FRA remedial services.
Having a Fire Risk Assessment in place is a legal requirement, any recommendations which are made within the said report become a legal requirement to complete to ensure that all attendees of your premises are kept safe at all times.
Yes, with consent we can arrange for the actions to be distributed within the PTSG Group for the products and services which we can provide, giving the most efficient remedial strategy for your site(s).
Frequently Asked Questions
Speak to one of our Triple A Fire Risk Assessment specialists
Contact us today to find out about our Fire Risk Assessments and how we can assure you of safety and compliance across your property portfolio.